This Privacy Policy describes how scrplay8 ("the Company," "we," "us," "our") collects, uses, stores, shares, and protects the personal data of users ("you," "your") who access or register on the scrplay8 platform at scrplay8.org. By creating an account or using the scrplay8 platform, you acknowledge that you have read and understood this Policy.
scrplay8 handles your personal data responsibly and in accordance with applicable data protection standards.
scrplay8 implements SSL encryption, access controls, and secure infrastructure to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Security measures are reviewed regularly as part of our international gaming authority licence obligations.
scrplay8 users have meaningful rights over their personal data — including the right to access, correct, restrict, and in certain circumstances request erasure of data. We make exercising these rights straightforward through our support team at [email protected].
scrplay8 does not sell, rent, or trade your personal data to third-party marketers. Data is shared with third parties only where strictly necessary to operate the platform — such as payment processors, KYC providers, and game software providers — under contractual data protection obligations.
scrplay8 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Transactional records are retained for the minimum period required by our gaming licence and applicable financial regulations.
This Privacy Policy is written in plain, accessible English. scrplay8 will notify you of material changes to this Policy before they take effect. We do not bury significant changes in update logs that nobody reads — we communicate them clearly.
Data protection is a contractual requirement of scrplay8's international gaming authority licence. Compliance is audited periodically. This means privacy obligations are not optional internal policies — they are externally enforced licensing conditions.
Note: This Policy should be read together with the scrplay8 Terms & Conditions. By using the scrplay8 platform, you confirm that you are at least 21 years of age and consent to the data practices described in this Policy.
scrplay8 is Malaysia's premier online casino and sportsbook platform, operating at scrplay8.org under international gaming authority licensing. For the purposes of this Privacy Policy, scrplay8 is the data controller responsible for the personal data you provide when using the Platform.
We are committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection legislation, including obligations arising under our gaming licence. If you have any questions about how scrplay8 processes your data, contact us at [email protected].
scrplay8 collects personal data in connection with your use of the Platform. The categories of personal data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national identification number (MyKad / passport number), selfie or photo ID image | Registration; KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration; account updates |
| Financial Data | Bank account details, e-wallet identifiers (Touch n Go, Boost, GrabPay, DuitNow), transaction records, deposit and withdrawal history | Deposit / withdrawal; KYC |
| Technical Data | IP address, device type, browser type, operating system, device fingerprint, session logs, login timestamps | Automatic — on Platform access |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, product preferences, bonus usage | Automatic — during gameplay |
| Communications Data | Support chat transcripts, emails sent to or received from scrplay8, feedback submissions | Customer support interactions |
| Marketing Data | Communication preferences, promotional opt-in/opt-out status | Registration; preference updates |
scrplay8 does not knowingly collect sensitive personal data beyond what is required for identity verification and responsible gaming compliance (e.g., self-exclusion records). We do not collect racial or ethnic origin, religious beliefs, health data, or biometric data beyond photo identity for KYC purposes.
scrplay8 processes your personal data for the following purposes:
scrplay8 processes your personal data on the following legal bases:
scrplay8 does not sell, rent, or trade your personal data. We share data only in the following circumstances:
scrplay8 uses cookies and similar tracking technologies on the Platform to:
You may manage non-essential cookie preferences through your browser settings. Disabling essential cookies may impair your ability to use the scrplay8 Platform, including the login function. scrplay8 does not use cookies to track your activity on third-party websites unrelated to the Platform.
scrplay8 retains personal data for the minimum period necessary given the purpose of collection and applicable legal obligations:
After the applicable retention period expires, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.
scrplay8 implements appropriate technical and organisational security measures to protect your personal data, including:
No data transmission over the internet or storage system can be guaranteed as completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, scrplay8 will notify affected users and the relevant regulatory authority in accordance with applicable data breach notification obligations.
Depending on applicable law, you may have the following rights in respect of your personal data held by scrplay8:
Request a copy of the personal data scrplay8 holds about you.
Request correction of inaccurate or incomplete data.
Request deletion of data where no longer necessary, subject to legal retention obligations.
Request that processing be restricted in certain circumstances.
Receive your data in a structured, machine-readable format where processing is automated.
Object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, submit a written request to [email protected]. scrplay8 will respond within 30 days. We may need to verify your identity before processing the request. Some rights may be limited where scrplay8 has overriding legal obligations (e.g., AML record-keeping requirements).
The scrplay8 Platform is strictly for individuals aged 21 and above. scrplay8 does not knowingly collect personal data from anyone under the age of 21. If we become aware that a person under 21 has provided personal data and created an account, we will immediately close the account, forfeit any associated balance, and delete the personal data in question.
If you are a parent or guardian and believe that a minor has accessed or used the scrplay8 Platform, please contact us immediately at [email protected]. scrplay8 takes underage access extremely seriously and will investigate and act on all such reports promptly.
scrplay8 operates using infrastructure and service providers that may be located in multiple jurisdictions. When your personal data is transferred outside Malaysia to a jurisdiction that may not provide an equivalent level of data protection, scrplay8 ensures that appropriate safeguards are in place, including:
The scrplay8 Platform may reference third-party service providers (such as payment processors and game providers) whose privacy practices are governed by their own policies. scrplay8 is not responsible for the data practices of third-party providers. However, all third parties who process data on scrplay8's behalf are required to adhere to contractual data protection standards consistent with this Policy.
The scrplay8 Platform does not contain links to unrelated third-party websites that would involve the transfer of your data to those parties without your knowledge.
scrplay8 may update this Privacy Policy from time to time to reflect changes in data practices, applicable law, or the scrplay8 Platform. When material changes are made, scrplay8 will notify registered users by email to the address on file and/or by displaying a prominent notice on the Platform for a reasonable period before the changes take effect.
The date of the most recent revision is shown at the top of this page. Continued use of the scrplay8 Platform following notification of changes to this Policy constitutes your acceptance of the updated Policy. If you do not agree with the updated Policy, please cease using the Platform and request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or scrplay8's handling of your personal data, please contact us:
If you are not satisfied with scrplay8's response to a data protection concern, you may lodge a complaint with the relevant data protection authority in your jurisdiction. scrplay8 will cooperate fully with any regulatory investigation.
scrplay8 handles your data responsibly so you can focus on what matters — the sportsbook, casino, slots, and crash games. One account, instant MYR payouts, 24/7 support.
21+ only · Gamble responsibly · Terms & Conditions apply